Shipping Policy

Last Updated: September 19, 2026

Thank you for shopping with ZayloHub. We are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.

1. Order Processing

Orders are typically processed within 1–3 business days after the order is successfully placed and payment has been confirmed.

Orders are not normally processed or shipped on weekends or U.S. federal holidays. Orders placed during weekends or holidays will begin processing on the next business day.

During periods of high order volume, promotions, or holidays, processing may take additional time. If there is a significant delay, we will make reasonable efforts to notify you.

2. Shipping Time

Once your order has been shipped, estimated delivery times are:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days, when available

Delivery times are estimates and may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our control.

The estimated delivery timeframe does not include order-processing time unless specifically stated at checkout.

3. Shipping Rates

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, ZayloHub may offer promotional or free shipping on qualifying orders. Any applicable shipping promotion will be clearly stated on the website or at checkout.

4. Order Tracking

When your order has been shipped, we may provide a shipping confirmation email containing tracking information.

Please allow up to 24–48 hours for tracking information to become active after the shipping label has been created.

You can use the tracking information provided to monitor your shipment's progress.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

ZayloHub is not responsible for delays or additional costs caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an incorrect shipping address after placing your order, please contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or been shipped.

6. Delayed or Lost Packages

If your package is delayed, please first check the tracking information provided by the shipping carrier.

If tracking shows that a package has been delivered but you cannot locate it, please check with household members, neighbors, or the delivery location and contact the carrier if necessary.

If you believe your package has been lost in transit, please contact ZayloHub Customer Support so we can review the situation and determine the appropriate next steps.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide:

• Your order number

• A description of the damage

• Photos of the package and damaged item

We will review the information and work with you to determine an appropriate resolution.

8. Shipping Delays

Although we work to ship orders within the stated processing and delivery times, delays may occasionally occur because of circumstances beyond our reasonable control, including severe weather, carrier disruptions, holidays, transportation issues, or other unforeseen events.

If we learn that your order cannot be shipped within the timeframe originally promised, we will provide an updated shipping timeframe and, where required, offer the applicable options regarding cancellation and refund.

9. Undeliverable or Returned Packages

Packages may be returned to us by the carrier because of an incorrect address, insufficient address information, unsuccessful delivery attempts, or other delivery issues.

If a package is returned to ZayloHub, please contact customer support. Depending on the circumstances, additional shipping charges may apply if the customer requests that the package be shipped again.

10. U.S. Shipping

ZayloHub currently focuses on shipping orders within the United States.

Shipping availability for specific locations, including Alaska, Hawaii, U.S. territories, or other special destinations, may vary and will be shown at checkout when applicable.

11. Questions About Shipping

If you have questions about your order or our Shipping Policy, please contact our customer support team through the contact information provided on the ZayloHub website.

ZayloHub
Customer Support: support@zaylohub.com .

We appreciate your business and thank you for choosing ZayloHub.

Contact information:

Company name: zaylohub

Phone number: +17208000873

Email: support@zaylohub.com

Physical address: 350 5th Ave, Montpelier ND 58472, United States